Help & Support

At Vasutex Home, we prioritize providing exceptional customer support and assistance to ensure your satisfaction with our products and services. Our dedicated support team is here to assist you with any inquiries, concerns, or issues you may have. Here’s how you can get the help and support you need

Contact Us

We offer various channels for you to reach out to us. You can contact our customer support team via phone, email, or online chat. Our knowledgeable and friendly representatives are available during business hours to assist you with any questions or concerns you may have.

Phone: Call our customer support hotline at 213-489-4116. Our team is ready to provide personalized assistance and guidance


Send us an email at We aim to respond to all inquiries promptly and provide detailed information to address your concerns.

Online Chat: Visit our website and engage with our live chat support feature. Our support agents will be happy to assist you in real-time, answering your questions and providing immediate support.

Frequently Asked Questions (FAQs)

We have compiled a comprehensive list of frequently asked questions to provide you with quick and easy answers to common queries. Our FAQ page covers various topics, including product information, ordering and shipping processes, returns and exchanges, and more. Visit our FAQ page on our website to find answers to your questions.

Product Guides and Manuals

To ensure you get the most out of your Vasutex Home products, we provide detailed product guides and manuals. These resources offer step-by-step instructions, care and maintenance guidelines, and troubleshooting tips. You can access these resources on our website or request a copy from our support team.

Returns and Exchanges

If you need to return or exchange a product, we have a hassle-free process in place. Our support team will guide you through the return or exchange process, ensuring a smooth and efficient experience. We strive to resolve any issues promptly and provide you with the best possible solution.

Warranty Information

Some of our products come with warranties to give you peace of mind and assurance of their quality. If you have any concerns about warranty coverage or need assistance with a warranty claim, our support team will provide you with the necessary information and guide you through the process.

Feedback and Suggestions

We value your feedback and suggestions as they help us improve our products and services. If you have any ideas, comments, or suggestions, we encourage you to share them with us. You can reach out to our support team or use the feedback form on our website to provide your input.

At Vasutex Home, we are committed to ensuring your satisfaction and providing exceptional support. We are here to assist you every step of the way, from pre-purchase inquiries to post-purchase support. Your happiness is our priority, and we look forward to serving you.

Thank you for choosing Vasutex Home.